E-mail : troubleshoottesting@gmail.com

Date of Birth: 29-08-1984

Qualifications/Training:ISEB Foundation certified

Driving Licence:Clean, Full.

A conscientious and highly motivated professional, Chris has a broad range of IT experience in the field of systems development and testing, covering manual and automated testing roles. Chris has seven years+ experience across a number of IT projects, including Government/Public Sector data migration/online web based projects and systems integration projects. His background provides a firm basis for his problem solving skills, the application of logic, organizational skills and the ability to rapidly absorb new information, regardless of business domain. Chris is an excellent team player, he has formed excellent relationships in culturally diverse environments and has proved to be an asset to the organizations for which he has worked.

Employment History

February 2013 to December 2014

Tata Consultancy Services (TCS)

Tata Steel Llanwern Works, Llanwern, Newport, South Wales

Position:              Integration Tester

Summary:              I contribute to the design, development and testing of data integration services, using ESB technologies with the aim of seamlessly integrating existing legacy IBM mainframe systems with SAP for Production Planning and Materials Management.

              Core activities are split between service design and collaboration with development team in early phases of the project, and end-to-end Systems Integration Testing and defect tracking, during scheduled SIT test cycles.

Day-to-day responsibilities:-

·   Perform analysis of the source and target system platforms and interface protocols/technologies available to achieve integration

·   Identify the best integration approach/pattern to adopt e.g. Message Queue based or Webservices

·   Co-ordination of data mapping workshops with source and target system SMEs

·   Documentation of data mapping requirements including transformation rules

·   Documentation of Service Specifications outlining the agreed integration approach and communication protocols involved

·   Aid in the generation of middleware webservice artifacts e.g. WSDL/XSDs and common data objects

·   Liase with offshore development team to support/clarify requirements during build phases

·   End-To-End SIT manual test case design

·   Test data support e.g. Populating ESB data lookup tables, liaising with source/target system experts to co-ordinate test data prerequisites

·   Aiding development team to build an automation test framework specifically focused on ESB message translation and routing

Test Tools and Technologies used:

·   Microsoft Sharepoint

·   MS Office

·   Visual SVN/Tortoise SVN Client

·   Cordys ESB

·   Jenkins CI Server

·   Eclipse IDE

·   Java

o   Xmlunit

o   WSSoap

·   Altova XMLSpy

·   Oracle SQL Developer

o   DDL

o   PLSQL

o   XMLTable

·   TCS Application Lifecycle Manager

June 2009 to February 2013

International Baccalaureate (IB)

Cardiff Gate Business Park, Cardiff, South Wales

Position:              Test Analyst

Summary:              Test Analyst within an international, well renowned organization within the education sector. Working on the ECMS (Exam Component Management System) project, created to develop and implement a fully integrated, seamless, flexible and scalable electronic assessment management system that will replace the paper based manual assessment processes for IB, Globally.

Main responsibilities involve working closely with the Project team (Developers, BAs, Product Owner) to provide functional and integration test coverage, as well as development support in a junior capacity, delivering server-side Java/SOAP/XML based web-services which integrate in-house systems with third party electronic assessment systems. Testing coverage also includes enhancements to existing in-house web application functionality i.e. Database changes, new and/or enhanced PL-SQL Stored Procedure packages together with web front-end changes. End-to-end regression/UAT testing is performed to ensure seamless integration between both parties, during ongoing development phases.

Day-to-day responsibilities:-

§ Attending and contributing to Development planning. Communicating test effort required, time scales, resources required..

§ Analysis of requirements documentation (Use cases, Interface specifications, Entity Relationship Diagrams) and test case authoring.

§ Contribution to building a functional automated test framework, utilising open source java libraries such as Dbunit, Selenium Webdriver, Cucumber JVM and Junit.

§ Authoring and maintenance of automated functional tests running as part of continuous integration nightly build plans.

§ Contribution to unit/component testing.

§ Webservice design and development support in a junior capacity.

§ Liaising closely with Business Analysts, Developers and Project Manager on any software implementation issues.

§ Management of test environments:

              > General housekeeping

              > Code deployment

              > Database Deployment

§ Test data preparation.

§ Manipulation and maintenance of test data.

§ Execution of manual and automated functional system tests..

§ Analysis and subsequent reporting of test results to Development Team/ Project Manager.

§ Defect reporting, tracking and re-testing.

§ Liaising with 3^rd party software suppliers to aid the co-ordination of UAT and E2E test phases and data preparation on the 3^rd party test environments.

§ Support for business stakeholders during User Acceptance testing (Scripting, test execution, results analysis).

§ Providing daily updates of testing activities to the Project Manager/SCRUM Master at daily SCRUM meetings.

Test Tools and Technologies used:

§ RDBMS - Oracle 10g.

§ Database client - Toad For Oracle & Oracle SQLDeveloper.

§ Java:

> Eclipse IDE

> Dbunit

> Selenium WebDriver with Cucumber JVM

> Junit

>Maven

>Apache Ant

§ SoapUi

§ XMLSpy.

§ Manual test case authoring:

>Testuff

>ms-excel

·   Linux

§ Sparx Enterprise Architect

§ Defect Reporting/Tracking – Trac.

§ Source Control – SVN.

February 2009 to June 2009

The ai Corporation & Barclays

Pynes Hill, Exeter, Devon

Position:              Software Test Analyst

Summary:              Test Analyst of the Barclays Scarecrow Project at the 3^rd party supplier site. The Scarecrow project has been implemented to replace the original Fraud Risk Management System in Barclays Bank, where by the application was designed to detect fraudulent activity throughout retail outlets, across the UK on an hourly/daily basis. Barclays Bank required a capability to perform actions/decisions on other systems automatically – thereby automating tasks that would otherwise have to be done manually. This would need to include suspending settlement of transactions, switching off the refund facilities on terminals and in some cases, switching payment terminals off completely.

Testing activities encompassed a new tailored release of ai Corporation’s core application,  a .NET windows desktop application developed in-house. Working on site with the ai Corporation Development team, it was our role (Myself/ Test Lead and Test Manager) to create full test coverage of the upgraded software package, including various front-end, visual and functional enhancements, back-end database and process changes (DB Stored Procedure changes) and upgrades to core functionality, which was a rules based system for interrogation/inspection of transaction data feeds, received from Barclays. Due to a migration from Visual Basic to the Microsoft .NET platform, regression testing was key to validate new functionality, as well as ensuring new code releases created no adverse impacts on existing functionality.

Day-to-day responsibilities:-

§ Analyzing requirements and test case design.

§ Liaising closely with Business Analysts and Development team in an iterative development environment.

§ Writing SIT (System Integration Testing), ST (System Testing) and Acceptance functional test scripts using MS-Excel.

§ Maintenance of the requirements traceability Matrix, linking requirements to test cases/scripts.

§ Test Execution of Smoke, SIT, ST, Regression and Acceptance testing.

§ Analysis of test results using MS-Excel.

§ Defect Reporting and tracking using PerlDesk.

§ Tracking defects and Re-testing after Development fixes.

§ Responsible for the test environments from specification to implementation.

§ Shared Responsibility for testing of the RiskNet application (System Integration Testing, System Testing, Acceptance Testing, Regression Testing and Performance Testing).

Test Tools and Technologies used:

§ Microsoft  Server 2003

§ SQL Server 2005

§ SQL Server Management Studio

§ SQL/T-SQL

§ PerlDesk (Help desk and email management system)

§ MS-Excel

§ MS-Word

§ TCP/IP

§ Cygwin – (Unix like CLI for windows)

May 2006 to February 2009

Driver And Vehicle Licensing Agency (DVLA)

Morriston, Swansea, South Wales

Position:              System Test Analyst

Summary:               DRP (Drivers Re-engineering Project) Phase 2 included the launch of a Secure Government transactional Web Application introducing online Driver License and Tax applications.

My Main Tasks included functional/System testing of transactional front-end Web Applications developed with Java web application frameworks, communicating with an Oracle RDBMS backend. With the use of tools such as TOAD, SSH and HP Quality Centre, testing is performed ensuring that all functional requirements are met, including tests on Web Page behavior, transaction flow, page content and visual characteristics across multiple browsers together with backend checks after persistence of data to the relevant database schema upon completion of different transactions.

Test coverage is achieved via the design of manual test scripts, and subsequent regression test suites, during analysis of various requirements documentation, including technical specifications, functional requirement specifications (FRS), user interface specifications (UIS). Also, via information gathered from workshops with the 3^rd party suppliers, IBM/Fujitsu. All testing is carried out while data is transferred and replicated between new Oracle platforms and Legacy Mainframe systems. Therefore, an understanding of both platforms was required.

My background knowledge at the agency allowed me to become proactively involved with System Testing activities with the supplier test team, aswel as User Acceptance Testing at later stages in the testing lifecycle, in collaboration with the business testing team and end users.

Day-to-day responsibilities:-

§ Requirements Analysis (Including but not limited to; User Interface Specifications, System Use Cases, Business Use Cases, Functional Requirement Specifications)

§ Writing System Test and User Acceptance test scripts using HP Quality Centre

§ Test execution of System and User Acceptance Test scripts

§ Analysis of test results

§ Defect Reporting and tracking

§ Reporting test results to System Test and UAT managers

§ Liaising closely with IBM/ Fujitsu Business analysts and Development team

§ Re-Testing after Developments software fixes

§ Regression Testing

§ Maintenance Testing of the Live Environment

§ Co-ordination of UAT code drops with Release and Configuration Team

§ Support for UAT test team

Test Tools and technologies used:

§ Oracle 9I & 10g

§ FileZilla

§ Toad

§ Putty Secure Shell

§ SQL/PL-SQL

§ Rational ClearCase (Requirements Revision control)

§ Test Director 7.6 (Later replaced by Mercury Quality Centre)

§ Mercury Quality Center – (Later replaced my rational test manager)

§ Rational Test Manager

February 2005 to March 2006

Driver And Vehicle Licensing Agency (DVLA)

Morriston, Swansea, South Wales

Position:              Data Migration Test Analyst

Summary:              Test Analyst working on Phase 1.0 of DRP Project (Drivers Re-engineering project) which involved the migration of driver and vehicle data from IBM Mainframe to an Oracle RDBMS, together with  the launch of a web application front end providing internal staff access to Driver records via a secure Intranet connection.

My main duties included data completeness testing from the source database to a temporary ‘staging’ database, then post migration from staging to the target database via complex ETL transformation/business logic. This work included analysis and mapping of the existing system and test script creation and vast manual checks to ensure the highest levels of data integrity post-migration and to mitigate any risks to the business post “go-live” of the new system.

This testing also included Front-end Web Application testing i.e. Page behavior, content and display quality aswel as data integrity testing to ensure all records contained the correct information as per the data persisted in the database. After initial sign off of the data migration and Staff Access Portal, this eventually led to the development and testing of external B2B access to Driver records held on the database, via a secure Extranet Connection across GSI (Government Secure Intranet). This was designed to allow driver data to be viewable to multiple government agencies within DFT (Department For Transport) e.g. VOSA (Vehicle and Operator Services Agency), amongst others. The majority of testing surrounding this aspect of the system, covered mainly the implementation of data privacy and access rights mechanisms to ensure that each external government agency were only able to access aspects of Driver data, to which they were permitted to view.

Day-to-day responsibilities: -

·   Requirements Analysis (Including but not limited to; User Interface Specifications, System Use Cases, Business Use Cases, Functional Requirement Specifications)

·   Writing System Test scripts using HP Test Director

·   Test execution of System and User Acceptance Test scripts

·   Analysis of test results

·   Defect Reporting and tracking

·   Liaising closely with IBM/ Fujitsu Business analysts and Development team

·   Reporting test results to System Test manager

·   Log checking (Unix)

Test Tools and technologies used:

§ Oracle 9I

§ Toad

§ FileZilla

§ Putty Secure Shell client

§ SQL/PL-SQL

§ Rational ClearCase (Requirements Revision Control)

§ Test Director 7.6 (Test Management)

December 2003 – February 2005

Driver And Vehicle Licensing Agency (DVLA)

Output Service Group

Morriston, Swansea, South Wales

Position:              Print and Output Technician

Summary:I first joined DVLA in December 2003 and joined the Output and services group as a print and output technician working 3 shift patterns (Mornings, afternoons and nights) where I joined a small team of technicians producing all of DVLA’s mail output such as Driver Licenses, Vehicle Licenses and payable orders.

The work involved operating high tech, Large volume output IBM and Kodak laser printers via PC workstations where work batches were downloaded from the DVLA driver and vehicle mainframe.

With the help of on-site and external engineers, any difficulties encountered with print machinery/ Components has to be reported for quick resolution to limit the impact on production volumes.

All output was ‘sample’ checked for quality of print, with all documents audited and accounted for before reaching the public.

Education

Sept 2000/ August 2002

Coleg Sir Gar, Llanelli, Carmarthenshire

·   A-Level Computing - C

Sept 1995/ August 2000

Bryngwyn Comprehensive School, Llanelli, Carmarthenshire

10 GCSE grades A-C in total, including:

·   Mathematics – B

·   English – C (x2)

·   Double Science – A (x2)

·   Business Studies - C

References

Available upon request.